Privacy Policy

Effective date: 2025-08-26

Leopey Craft ("we", "us", "our") operates the website at leopey.sbs and provides solar panel installation services across the United Kingdom. This Privacy Policy explains how we collect, process, use and protect personal data in compliance with the UK GDPR and, where applicable, the CCPA.

Scope: This Privacy Policy applies to all visitors and customers who access or use the website, request quotes, submit forms or contact us. Use of the site constitutes acceptance of this Privacy Policy.

Data collected: We collect personal data provided directly such as name, contact details (email, telephone), postal address, project details and uploaded documents. We also collect technical data automatically (IP address, browser type, device identifiers, pages visited and timestamps). Cookies and similar technologies are used for site functionality, analytics and targeted advertising where you consent.

Use of data: Personal data is processed to respond to enquiries, prepare quotations, schedule services, perform contracted works and provide aftercare. Aggregated analytics allow us to improve site performance and marketing targeting across UK regions including Bristol, Liverpool, Newcastle, Sheffield, Edinburgh. We may send marketing communications with consent which you can withdraw at any time.

Legal bases: The legal bases for processing include performance of a contract, compliance with legal obligations, legitimate interests (service improvement, fraud prevention) and consent where required (marketing and non-essential cookies). You can withdraw consent for marketing at any time without affecting other processing.

Disclosure to third parties: We do not sell personal information. Data may be shared with third-party service providers necessary for operations: hosting providers, CRM and email platforms, analytics and advertising services, payment processors and contractors who assist in service delivery. These providers process data under contract and must implement adequate security.

Third-party services: The website may use external services such as Google Analytics, Google Ads and social advertising platforms. These services may set cookies and process data independently; their operations are governed by their privacy policies. Manage consent via our cookie banner or browser controls.

Retention and security: We retain enquiry data for up to 24 months and contractual and accounting records for up to seven years in line with UK rules. We use technical and organisational measures including HTTPS, access controls, encryption for backups and staff training to safeguard personal information.

Your rights: Individuals in the UK/EEA have rights to access, rectify, erase, restrict or object to processing and the right to data portability. California residents have rights under the CCPA including the right to request categories of collected data and deletion. To exercise rights contact us using details below; we will verify identity before responding.

Children: The services on {domain} are not directed at children under 13 and we do not knowingly collect personal data from children. If you believe a minor has provided personal data, contact us and we will take steps to remove it.

Policy changes: We may amend this Privacy Policy to reflect legal or operational changes. Material changes will be published on this page with an updated effective date. Continued use of {domain} after updates indicates acceptance of the revised policy.

Contact: For privacy enquiries, to exercise data rights or request deletion contact Leopey Craft at 58 Clifton Road, Bristol BS8 1AJ; telephone +44 117 345 6677; email admin@leopey.sbs. Use of leopey.sbs indicates consent to this Privacy Policy.